Helpdesk

  Click ‘Jobs’ from the main navigation and then select ‘Create a Job’ from the side menu on the left. Select the company, enter the additional informati...

Once you have created a job you are encouraged to code it using the categories and codes you have defined in Settings: Customisation. Coding jobs allows inf...

To edit coding, once on a job’s homepage, select ‘Edit Coding’ from the side menu on the left. Simply run through the categories and select each code that i...

Once a job has been created it will be added to the system with the status of 'HM Required'. A Lead Hiring Manager is required, to make this an '...

Once a hiring manager has been selected for a job, you are able to access the 'Longlist' from the side menu on the left (Note: this will not appear ...

On a job record, select ‘Overview’ from the side menu on the left, to view a chronological timeline of all activity logged against the job. Each item on the...

On a job record, select ‘Add Files’ from the side menu on the left, to upload files to the job e.g., a job description.     Uploading files to a person...

When you select ‘Close Job’ from the side menu on the left of the job’s homepage, a pop-up window will appear. The dropdown menu is populated with the optio...

On a job record, select ‘Move to Trash’ from the side menu on the left and confirm by clicking ‘Yes’ in the pop-up window that appears.     Once a job ...

To view a list of all interviews that have been logged against the job, click the Interviews tab on the horizontal bar on the job record.   You can edit a...