To cancel an interview, open the interview window. You can do this by:
- clicking the number in the interview’s column for the relevant candidate on the longlist.
- Selecting it from the interview tab on the candidate or company record.
- Selecting it from the activity timeline of the candidate, company, job, or consultant that logged the interview
- Selecting the eye icon from within the longlist interview drop-drown.
Click ‘Cancel Interview’ at the bottom of the window, select the reason why from the dropdown, add any notes and click ‘Cancel interview’ to confirm. The ‘Reasons Why’ options that appear here will have been set by an Admin user in the Settings: Customisation > Interview Cancel Types.
You have the option to email a notification of cancellation to the candidate. To do this, check the ‘Email candidate’ box before clicking ‘Cancel interview’ on the second screen.